Privacy Policy
Last updated: March 27, 2026
Hush Little Baby operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you with a safe and convenient shopping experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, contact us, or otherwise use our services.
Personal Information We Collect
We may collect the following types of personal information:
- Name, billing address, and shipping address
- Email address and phone number
- Payment and transaction information
- Account information if you create an account
- Device, browser, IP address, and usage data
- Information you provide when contacting us for support
How We Collect Information
We may collect personal information:
- Directly from you when you place an order, create an account, or contact us
- Automatically through cookies and similar technologies when you use our website
- From service providers who help us operate our business
- From Shopify and selected third-party partners where relevant to order processing or analytics
How We Use Your Information
We use personal information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Provide customer service and respond to enquiries
- Process returns, refunds, and exchanges
- Improve our website and shopping experience
- Prevent fraud and maintain security
- Send service-related messages and, where permitted, marketing communications
Sharing Your Information
We may share your information only where necessary to operate our business and provide our services. This may include:
- Shopify, which powers our online store
- Payment providers and secure checkout services
- Delivery, fulfilment, and logistics partners
- IT, analytics, and customer support providers
- Authorities or legal bodies where required by law
Shopify
Our store is hosted on Shopify, which provides the eCommerce platform that allows us to sell products and services. Information submitted through our store may be processed by Shopify in accordance with Shopify’s own privacy practices.
You can learn more about Shopify’s privacy practices here: Shopify Privacy Policy
Cookies and Similar Technologies
We use cookies and similar technologies to help our website function properly, understand how visitors use the site, improve performance, and support marketing activities where permitted.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on where you live, you may have rights in relation to your personal information, including the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a portable format
Marketing Communications
If you receive marketing emails from us, you can opt out at any time by using the unsubscribe link in the email or by contacting us directly. You may still receive order updates and service-related communications.
Security
We take reasonable steps to protect your personal information. However, no system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted عبر the internet.
Children’s Data
Our website is not intended for children, and we do not knowingly collect personal information from children.
International Transfers
Your personal information may be processed outside the United Kingdom or European Economic Area where necessary to provide our services. Where this happens, we aim to ensure appropriate safeguards are in place.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page together with the revised “Last updated” date.
Contact Information
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us:
Hush Little Baby
2 Churchill Road
Halesworth
England
IP19 8JD
United Kingdom
Email: info@hush-little-baby.co.uk
Phone: 07503 337665