Customer Information
Privacy Policy
This Privacy Policy explains how Hush Little Baby collects, uses and protects personal information when you visit our website, place an order or contact us.
Last updated: June 27, 2026
Secure Shopify Checkout
Customer Data Protection
UK Customer Support
Transparent Information
Who We Are
Hush Little Baby is a UK family-run online baby and nursery retailer operated by James Phillipson as a UK sole trader.
Website: www.hush-little-baby.co.uk
Personal Information We Collect
We may collect name, billing and shipping address, email address, phone number, payment and transaction information, account information, device/browser/IP data and information you provide when contacting us for support.
How We Use Your Information
- Process and fulfil orders
- Arrange shipping and delivery
- Provide customer service
- Process returns and refunds
- Improve our website
- Prevent fraud and maintain security
Sharing Your Information
We may share your information only where necessary to operate our business, including Shopify, payment providers, delivery/fulfilment/logistics partners, IT providers and authorities where required by law.
Cookies and Similar Technologies
We use cookies and similar technologies to help our website function properly, understand how visitors use the site, improve performance and support marketing activities where permitted.
Your Rights
You may have rights to request access, correction, deletion, restriction, objection, withdrawal of consent or a portable copy of your personal information.
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