Terms of Service

Last updated: March 27, 2026

Overview

Welcome to Hush Little Baby. The terms “we”, “us” and “our” refer to Hush Little Baby. We operate this website and online store, including all related information, content, features, tools, products and services, to provide you with a safe and convenient shopping experience.

Our store is powered by Shopify, which enables us to offer our products and services online. These Terms of Service, together with any policies referred to within them, explain your rights and responsibilities when you use our website or place an order with us.

By visiting, browsing, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, you should not use this website or our services.

1. Access and Account

By using this website, you confirm that you are at least the age of majority in your country or region of residence, or that you are using the website with the knowledge and consent of a parent or guardian.

You may be asked to provide information such as your name, email address, billing address, shipping address, and payment information when placing an order or using certain features. You agree that all information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your account details and for all activity carried out under your account.

2. Products

We aim to ensure that all product descriptions, images, and details are presented as accurately as possible. However, colours and appearance may vary depending on your device, screen settings, and how the product is displayed online.

All product descriptions and availability are subject to change without notice. We reserve the right to withdraw products from sale or limit the quantities available for purchase.

3. Orders

When you place an order, you are making an offer to purchase goods from Hush Little Baby. Orders are only accepted once we have confirmed them. We reserve the right to refuse, cancel, or limit any order at our discretion, including where product information, pricing, or availability is incorrect.

Your purchases are subject to our Returns & Refund Policy.

You confirm that any products purchased from us are for personal or household use and not for commercial resale unless expressly agreed otherwise.

4. Prices and Billing

All prices shown on our website are subject to change without notice. The price charged will be the price shown at the time your order is placed, as set out in your order confirmation.

You agree to provide current, complete, and accurate billing, shipping, and payment details for all purchases. By placing an order, you confirm that you are authorised to use the payment method provided.

5. Shipping and Delivery

Delivery times shown on our website are estimates only and are not guaranteed. Delays may occur due to stock availability, courier issues, customs processing, or other factors outside our control.

Hush Little Baby operates using a modern fulfilment model, which means some items may be dispatched from trusted supplier and partner warehouses in the UK or EU. As a result, delivery times may vary and items from the same order may arrive separately.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, layout, and design, is owned by or licensed to Hush Little Baby and is protected by applicable intellectual property laws.

You may use this website for your personal, non-commercial use only. You must not copy, reproduce, distribute, modify, or exploit any part of this website without our prior written consent.

7. Optional Tools

We may provide access to tools or features offered by third parties. These are provided on an “as is” and “as available” basis, and we do not control or guarantee them.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, accuracy, or policies of third-party websites, and you access them at your own risk.

9. Relationship with Shopify

Hush Little Baby is powered by Shopify, which enables us to provide our online store and services. However, any contract of sale is between you and Hush Little Baby, not Shopify.

10. Privacy

Any personal information we collect through this website is handled in accordance with our Privacy Policy. Because our store is hosted on Shopify, certain information may also be processed by Shopify to enable and improve the services provided through the store.

11. Feedback

If you send us reviews, suggestions, comments, or other feedback, you grant us permission to use, reproduce, publish, and display that feedback in connection with our business, marketing, and website.

12. Errors and Omissions

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, prices, delivery times, or availability. We reserve the right to correct such errors and to update or cancel orders where necessary.

13. Prohibited Uses

You must not use this website for any unlawful, abusive, misleading, or harmful purpose. This includes introducing viruses, scraping content, interfering with website security, impersonating others, or attempting to misuse our services in any way.

14. Termination

We reserve the right to suspend or terminate access to our website or services where we reasonably believe these Terms have been breached.

15. Disclaimer

Our website and services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we do not guarantee that the website will always be uninterrupted, secure, or free from errors.

16. Limitation of Liability

To the fullest extent permitted by law, Hush Little Baby shall not be liable for any indirect, incidental, or consequential loss arising out of your use of our website or services. Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

17. Indemnity

You agree to indemnify and hold harmless Hush Little Baby against any claims, losses, liabilities, or expenses arising from your breach of these Terms or misuse of the website.

18. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining sections will continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our policies posted on this website, form the entire agreement between you and Hush Little Baby regarding your use of the website and services.

20. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms where reasonably necessary.

21. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes shall be subject to the jurisdiction of the courts of England and Wales.

22. Changes to These Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page together with the revised update date.

23. Contact Information

If you have any questions about these Terms of Service, please contact:

Hush Little Baby
Email: info@hush-little-baby.co.uk
Phone: 07503 337665
Address: 2 Churchill Road, Halesworth, England, IP19 8JD, United Kingdom